HOW TO BUY?
Select a product and click “Add to cart”. If the item you have selected does not have such Menu option, we either do not have it in stock or we do not ship it.
To view the contents of your basket click the “View basket” button. In this step you will be able to add the product quantity. If you have added an item quantity, click “Update Cart”. You will see the final amount. Choose the option of Shipping. And if you are satisfied, click “Proceed to checkout”.
In the next step, enter your personal details, address, email, phone number and choose a payment method (payment will send to us notification about your order). If you have already registered with us, you do not need to repeat this information, it will be entered automatically.
After receiving your order and payment, we will confirm it to the specified e-mail and send you an invoice. Your payment will be credited to UAB Ludus odoris account. After receiving your payment, we will send your order and invoice.
All products remain UNDA PRISCA property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase.
If you are under 18 years old you must have parents’ permission to buy from UNDA PRISCA e-shop.
All transfers conducted through UNDA PRISCA e-shop are handled and transacted through the third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
We ship your orders via courier or post service, depending on the weight, size of the parcel and destination. Please remember that for international orders customs charges may apply.
In Lithuania: orders up to 30 EUR –1,67 – 3,50 EUR, orders over 30 EUR – free.
Abroad: delivery costs abroad are 5,50 EUR. Shipments for this amount are sent via LP (Lithuanian Post). If you choose another shipping method, a different fee can appear.
Orders are delivered within 2 working days, after receiving payment.
Tracking number you will receive automatically. Please note, delays in postal service may occur and this does not depend on us. If the product you ordered has not been delivered in time, please contact us.
According EU regulations we do not accept returns for cosmetic products, samples, opened and used original packages.
For any questions, please contact us: firstname.lastname@example.org
DISPUTE SETTLEMENT PROCEDURE
All disputes between the parties regarding the implementation of this agreement shall be settled by agreement between the parties. In the absence of agreement between the parties, the disputes shall be settled in accordance with the procedure established by the laws of the Republic of Lithuania.
You can submit a claim/complaint to the State Consumer Rights Protection Authority or you can fill out the claim form on the EGS platform at http://ec.europa.eu/odr
This Agreement shall be governed by the law of the Republic of Lithuania.